We receive, store and process information, including personally identifiable information such as your name, email address, phone number(s), ID number, date of birth, credit card information, city of origin, nationality, billing name, billing address, zip code, city, country and fiscal number (“Personal Information”), that you make available to us when accessing or using our Site and Services. Examples include when you:
fill in any form on the Site, such as when you contact us through the contact form
make bookings, pay for a booking, book or pay for any associated services that may be available (such as Extras)
communicate with West Coast Campers
Subscribe to the newsletter
Execute the rental agreement
Our primary purpose in collecting your personal data is to provide you with the services you request and those which will optimize your use of the Site. You agree that we may use your personal data for the following purposes:
For the services or to support your request
To contact you from time to time with service updates
To customize, measure, report on and improve our Services, content and advertising
To promote the Site or Services
For internal statistical purposes
In order to exercise all of your legal rights concerning your data please send us a complete and justified email to: [email protected], and we will attempt to accommodate your request if legitimate.
We take reasonable technical and organizational measures to help protect your Personal Information against unauthorized access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. So, we cannot guarantee the security of your transmissions to us and of your Personal Information that we store.
We do not knowingly collect or maintain personally identifiable information from persons under 18 years of age, and no part of the Site or Services is directed at persons under 18. If you are under 18 years of age, then please do not use the Service. If we learn that personally identifiable information of persons less than 18 years of age has been collected, then we will take the appropriate steps to delete this information. To make such a request, please contact us at [email protected]
West Coast Campers has engaged third party service providers in relation with the operation of the Website, such as hosting providers, website and marketing service providers, payment providers, IT maintenance service providers and service providers that enable additional functions of the Website that you may use at your discretion, such as a chat tool or enable additional statistical usage of the website allowing West Coast Campers to improve website experience. These service providers are provided only with the personal data that they need to perform their services and are not permitted to use or disclose your personal data for other purposes without your prior authorization. If you sign up for the West Coast Campers newsletter, your name, email address, and other transactional and usage data will be shared with West Coast Campers Group. to analyse your interests and tailor commercial communication specifically to your preferences. We will share your transactional data with West Coast Campers Group in order to allow West Coast Campers Group to proceed with what is needed to fulfil your service requests. In compliance with applicable law, we may share personal data with law enforcement or other entities as required by law or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce the terms and conditions of the Website in compliance with applicable law. Our service providers and other data recipients may be located in countries outside of Europe which do not provide the same level of data protection as your home country. To the extent required by law, service providers and other data recipients ensure an adequate level of data protection through a safe-harbor certification or through EU Model Clauses.